All refurbished products are certified by authorized technicians.
Maxwell Mark 1 only – please note that Maxwell and Maxwell 2 dongles are not cross-compatible.
Only one dongle can be active at any one time. Pairing multiple dongles to one headset is not possible. When pairing, please ensure both the dongle and headset are on the latest firmware version.
For pairing instructions, see our support article here.
Please do not pair Xbox dongles to a PlayStation version Maxwell or vice versa! This can cause irreparable firmware incompatibilities to your headphones and is not covered by warranty.
